One star, and that's only because the front desk staff is good. Doctors make mistakes on prescriptions, then it's a 3 day adventure of begging the medical assistants to get the doctor's to correct the situation. Their excuse is they're busy with other patients. As soon as my insurance changes, I'm saying goodbye to these people. Just horrible.
Was just treated so poorly over the phone when all I wanted to ask was if I could set up an appointment.
Really unimpressed with their PT/OT services. Showed up 5 minutes late to an appointment because I got stuck behind a patient doing PT in the corridors, and was told to go home because I was too late to bother doing anything with. The staff are completely dismissive, uninterested in patients, and it's all shine and no substance there. Only ever got one Occupational Therapy session before being told I was an uncooperative patient and had to be removed from the schedule, and in retrospect, that was enough to know it wasn't worth arguing to be put back on. Avoid this place like the plague if you need PT/OT.
Worst place ever a friend of mine went in there to have her kid seen by the nutritionists Tim and when she started filling out the paper work they asked her personal questions like how is the sex life or is there any sex problems or complications in your sex life. Or when was your first period and when did it end.... LIKE YOUR suppose TO ASK ABOUT the KIDS NOT THE PARENTS AND THEIR SEX LIFE OR WHEN THE HAD THEIR FIRST PERIOD I DO NOT FEEL COMFORTABLE GOING here AGAIN and I wouldn't recommend it at all
With everything under one roof it makes it super convenient and my doctors are great. Very professional, warm, and so is the staff. I'm fortunate I haven't experienced what some of the negative reviewers have. And I've been going almost 4yrs now.
Robinwood Medical Center is a US Hospital based in Hagerstown, Maryland. Robinwood Medical Center is located at 11110 Medical Campus Rd, Hagerstown, MD 21742, USA.
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