The people in the pharmacy seem to be really nice. I've not had trouble with any of them, they are urgent and they explain everything well. I've even had trouble with a doctor recently and they've worked hard trying to correct the doctor's mistake!
Most of the photos on the people of Walmart were taken here
Making your customers drive in and hand you a script to find out if you can fill it or not is just wrong! Taking 45 minutes to fill a script, especially when are fully staffed is way to slow!
i had the worst customer experience by the associate named Diane, i first time i went up there and another very nice lady had told me medication wouldn't be ready for a minute which i didn't mind at all, i shopped and then came back and then had to deal with Diane who was probably one of the most disrespectful employees they have in the whole store, i gave her my prescription card and she refused to take the one i had even though the lady i had been dealing with before was going to take it if my medication was ready. she then pretty much was saying i had to pay for my prescription in full even though i had insurance that would cover almost all of it. she acted like she couldn't do anything with my insurance but I've never had a problem with my card before. she then gave me attitude saying i needed to tell them about my insurance when i dropped off my prescription but she obviously didn't hear me when i said "IT WAS CALLED IN FROM MY DOCTOR". she just kept repeating the same "i cant do anything you should have told them when it was dropped off" line with me 50times. my husband and father were even irritated with her. it was a simple prescription for strep throat and she made it a huge process. she eventually made me go to someone else who didn't have a problem helping me in a heart beat. she either doesn't know how to do her job or she just doesn't want to. if you have to deal with Diane and she doesn't want to work with you just go to someone else everyone else is so much more helpful. WORST EMPLOYEE (DIANE)
Before I begin. I give a 1 star to their text service for notifying you when your order is ready. Seriously Walmart HQ you need to fix that!
Walmart Pharmacy is a US Pharmacy based in Hagerstown, Maryland. Walmart Pharmacy is located at 17850 Garland Groh Blvd, Hagerstown, MD 21740, USA.
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